HousingBaseTM
Guides

Everything you need to know about mutual exchange

Honest, plain-English advice on swapping your council or housing-association home — the bits the old swap sites never explain.

Getting started

How mutual exchange works: the complete UK guide

Mutual exchange is how most social-housing tenants actually move. Here's exactly how it works, from first listing to moving day.

7 min readRead
Your rights

Can my landlord refuse a mutual exchange? The grounds explained

Your landlord can't just say no. Refusals have to be based on specific legal grounds — here's what they are and what to do if you're turned down.

6 min readRead
Getting matched

How 3-way and 4-way swaps work (and why most sites miss them)

A direct swap needs two people who each want exactly what the other has. That's rare. Chains are how most moves actually happen.

5 min readRead